There's an old business story about a cookie factory owner. His company was making millions of cookies and was very profitable. However, his board was always asking for more profits. One day the cookie factory owner thought of a great idea! "What if we got rid of 1 of the 13 spices we put in… Continue reading I Can Guarantee Something That Will Never Ever Change And It’s Where To Find All The Opportunities.
"I stink, therefore I tram." I spent some time living in Prague, Czech Republic. The summers would get really hot and I couldn't help but notice that the Czechs had a strange aversion to deodorants. This would become painfully obvious when riding the public trams. I wasn't the only person that noticed this, but of… Continue reading Don’t Say That!
True story. I was once working in a hospital that was desperately short of doctors to cover the night shift. The hospital somehow managed to find a senior doctor to cover one of the night shifts to oversee the work of the junior doctors, admit new patients and ensure patients were safe over night. Usually… Continue reading Is Someone Getting The Best Of You?
It is unusual how when you insist on measuring something, you often end up measuring what actually doesn't matter. Often the thing you end up measuring is a distant relative of something meaningful. Modern medicine is pretty incredible. We can stick a tube down your air pipe and artificially ventilate you, we can keep your… Continue reading How To Measure Your Life
In common law there is a well-known rule called the Eggshell Skull rule. Say you are having an argument with your friend. The argument starts to escalate and out of frustration you grab your mobile phone, throw it in your friends general direction and he gets hit on his head. You didn't know it,… Continue reading Do You Have An Eggshell Skull?
Beauty and the Beast is probably my favourite Disney movie of all time. The story of how love and doing the right thing can overcome any adversary is a timeless story. The end of the story where Belle and the now human-again Prince are dancing in front of their friends and family is the classic… Continue reading What Ever Happened To Belle & The Beast?
I recently came across a poem by Kahlil Gibran, about what Work at its best actually is. Here is an excerpt: It is to weave the cloth with threads drawn from your heart, even as if your beloved were to wear that cloth. It is to build a house with affection, even as if your beloved were to… Continue reading Work At Its Best
I was trying to figure out how to define cleverness the other day. I was coming up with all sorts of ideas and thoughts. But, it was too difficult for me to define it in a succinct way so I asked my girlfriend how she would define cleverness. She immediately said: "It's having knowledge and… Continue reading Defining Cleverness
Michael Schrage has written about what great organisations do. And his term for it is: "Who do you want your customers to become?" I think this is similar to asking "what change do you want to make?". Harley Davidson is an amazing brand, worth billions of dollars. Not because they make the best bikes in… Continue reading Creating Tension
We launched a new phase of our app for our patients and Primary Care services this week. The build for this phase was huge and we have been steadily working on it for the previous four months (designing, building, testing, messing up ad nauseum). I think we've really nailed what we intended to do. As… Continue reading NHS Startup Part XV – “It’s Up To Us Now.”