This Is What Starting A Business Looks Like

Starting a startup is hard work.  It's a very different kind of "hard" work than what most jobs require.  It's not as difficult physically, as doing something like construction and it's not as intellectually demanding as something like medical school.  However it is emotionally and psychologically draining as there is so much uncertainty involved. Not only… Continue reading This Is What Starting A Business Looks Like

Defining Cleverness

I was trying to figure out how to define cleverness the other day.  I was coming up with all sorts of ideas and thoughts. But, it was too difficult for me to define it in a succinct way so I asked my girlfriend how she would define cleverness.  She immediately said: "It's having knowledge and… Continue reading Defining Cleverness

How To Tell When You’re Speaking To A Manager

"I'll Try" "I can't promise" "I'm not sure what my boss will say about that" "That's not possible" "We can't do that" "It's against policy" "I can't make someone else do their job" Managers avoid accountability and often believe they are powerless to make an impact in the world. Leaders however, seek out to be… Continue reading How To Tell When You’re Speaking To A Manager

What You’re Not Told

Businesses that were created five years ago faced a different set of challenges than the challenges they would have faced today.  They also would have dealt with a market place which looks very different than today. That's not to say it's easier or harder today.  It's just different. I think most people would be surprised… Continue reading What You’re Not Told

Flattening The Bell Curve

The Bell Curve This is a bell curve and is what the world used to look like.  People used to watch the same movies and TV shows as one another, listen to the same songs on the radio as one another and even talk about the same topics as one another. Then the Internet happened.… Continue reading Flattening The Bell Curve

This Is Why We Can Change The NHS

The people at the top of the NHS, it is widely thought, have it so easy.  If they just had the sense to engage with the public and front line staff then they could make things better, cheaper and more efficient. The people on the front lines of the NHS such as junior doctors, nurses… Continue reading This Is Why We Can Change The NHS

Creating Tension

Michael Schrage has written about what great organisations do. And his term for it is: "Who do you want your customers to become?" I think this is similar to asking "what change do you want to make?". Harley Davidson is an amazing brand, worth billions of dollars.  Not because they make the best bikes in… Continue reading Creating Tension

NHS Startup Part XV – “It’s Up To Us Now.”

We launched a new phase of our app for our patients and Primary Care services this week.  The build for this phase was huge and we have been steadily working on it for the previous four months (designing, building, testing, messing up ad nauseum). I think we've really nailed what we intended to do.  As… Continue reading NHS Startup Part XV – “It’s Up To Us Now.”

Epic Rant – The Maiden And The Hare

I was going through my subscribed list on WordPress the other day and noticed that most bloggers I followed have stopped blogging after only a few posts. Three questions spring to mind: I wonder if these bloggers would quit if they had tens of thousands of followers and likes on their posts? I wonder if… Continue reading Epic Rant – The Maiden And The Hare