Disagree To Agree

You can't do it that way.   You can't go straight to customers. You can't sell at that price point. You can't employ that person for this role. You can't build software in this way.  The list of reasons you can't do something is endless.  People have said the above objections (and a thousand others) to… Continue reading Disagree To Agree

Meta Problems

Entrepreneurs solve problems the thinking goes. What's not often talked about though is that solving a big problem often entails having to fix a bunch of smaller "meta problems". If you ask people what Uber does, most would say it's an app to order a taxi.  Sure it is, but Uber also solves a bunch… Continue reading Meta Problems

Second Order Discovery

Introduction Second order thinking is hard.  It's not a natural way of thinking. First order thinking refers to the most simplistic method of analysis.  You can think of it as a form of thinking that most people engage in.  As most people have the same thoughts, which are automatic and go without any questioning, they… Continue reading Second Order Discovery

Your Code Is Not Your Business

When I first started my company as a non-technical founder I would often hear the phrase "your code is not your business". At first I used to nod along.  It seemed obvious to me that customers don't pay just for your app, they pay for customer support, for expertise in the field, to solve a… Continue reading Your Code Is Not Your Business

Artificial Un-Intelligence

Before I started my tech startup Artificial Intelligence (AI) really wasn't on my radar.  I was somewhat aware of autonomous driving vehicles, but apart from that I didn't see how AI was going to have an impact in my life. Even now when I meet with other tech entrepreneurs, the discussion surrounding AI often causes… Continue reading Artificial Un-Intelligence

This Is Why We Can Change The NHS

The people at the top of the NHS, it is widely thought, have it so easy.  If they just had the sense to engage with the public and front line staff then they could make things better, cheaper and more efficient. The people on the front lines of the NHS such as junior doctors, nurses… Continue reading This Is Why We Can Change The NHS