The Right Size

Why is it that no one ever says that Cambridge University should "scale" to serve more people or "disrupt" the education system*?  Does anyone really think that Cambridge University should start a "franchise" and open up shop all across England or America? Why is it then that when people look at their own businesses "growth" and… Continue reading The Right Size

You Are Not A Red Zebra

Isn't it strange how zebra's stand out so much? Shouldn't they have evolved to be a sort of brown colour?  Like the lion, so that they would blend in with their environment and not get eaten? Interestingly enough when scientists were studying zebra's, they found it awfully hard to keep track of which zebra was… Continue reading You Are Not A Red Zebra

What Your Mother Can Teach You About Sales

(Before I tell you this story, I would just like to say a big thank you to my mother.  She's really an amazing woman and this is just one of the many indirect lessons she has taught me over the years.) I had a crisis of confidence before I started medical school.  I nearly didn't… Continue reading What Your Mother Can Teach You About Sales

“Mind The Gap”

"Please mind the gap". It's a phrase that is announced over and over again on the London Underground. When I was a child I would avoid "the gap" at all costs. It was a terrifying idea; falling into "the gap" would surely result in immediate death...or worse...having to come face to face with some kind… Continue reading “Mind The Gap”

Are Your E-Mails Making You Look Like A Douche Bag?

Why is it that when we receive E-Mails from large organisations there is a threatening message attached to the bottom? Here is an image of an E-Mail I received when I used to work as a doctor in the Emergency Department: No doubt this footer was cooked up by a room full of overpaid lawyers… Continue reading Are Your E-Mails Making You Look Like A Douche Bag?

Michelin Star Chef Goes Out Of Business!

He spread himself too thin, gave away all his cooking secrets in his TV shows and cookbooks and was too generous with his criticism to improve food in the UK.  As a result he had nothing left to say, no more new recipes to cook and disappeared into obscurity. Of course none of this is… Continue reading Michelin Star Chef Goes Out Of Business!

Have You Ever Found Yourself Driving Down A One-Way Road?

Most of the time when you turn in to a one-way road, you know it's one-way as soon as you turn in. The worst kind of one-way roads are those that look like normal roads for a long time.  These roads always take you to a place where you don't want to be. Hiring too… Continue reading Have You Ever Found Yourself Driving Down A One-Way Road?

Life By A Thousand Cuts

Creating something authentic is always such a surprisingly painful experience. Why is it that so many creators, from Vincent van Gogh to Kurt Cobain, suffered with such severe depression? They experienced so much pain that they ultimately took their own lives. Perhaps there is a disconnect between how creators see the world and how most… Continue reading Life By A Thousand Cuts

How To Win Business And Influence Everyone

But we already have a way of doing that But we don't have the time or money to train our staff to use your product But no one else is doing it this way But... But... But... Yes, I've heard all the "buts" a million times.  So how do you, as an entrepreneur or change… Continue reading How To Win Business And Influence Everyone